Customer Testimonials
What Our Customers Say about us
"They Make It Easy!"
If you are on the fence about using FrogData to facilitate your next warranty rate increase, don’t hesitate. I have had the pleasure of working with the talented staff at FrogData for two consecutive warranty labor rate submissions, and the results were fantastic.The team is always professional and very responsive. In both instances, we were able to submit and finalize increases from the OEM ahead of schedule.
FrogData will be my first thought when it comes to the next parts or labor increase for our stores. They make it easy, and for anyone that is as occupied as I am, that is one thing that I appreciate most from them. Go get paid!
Marno Muth
Service Manager | Mercedes-Benz of Hilton Head
"Very Useful"
We have been using the FrogData Analytics to gather data for our 11 store Auto Group. The initial conversion to FrogData was smooth and any discrepancies that we encountered were addressed and corrected. They have conducted numerous trainings for us as new users are brought on board.
The system has detailed reporting for variable as well as fixed operations. The information available is very useful to all managers at the dealerships.
Debbie Gawel
Director of Financial Reporting | Gerald Auto Group
"Frogdata is definitely the best in the business!"
I had originally contracted with a warranty uplift company to provide us with a labor rate increase with our manufacturer. After several weeks of data collection, we had determined a supported amount for consideration. I was getting very frustrated because every communication, they kept informing that we would never get what our numbers were supporting, trying to get us to accept going after a much lower increase. Not sure why, but that’s what caused me to reach out to Frogdata.
Frogdata took us thru the process with the utmost in professionalism. They utilized their certified connection to our DMS and did their complete analysis, never once telling us they couldn’t do what we had hoped they could do. They completed the filing, and we received an $83.20 per hour increase from the manufacturer!
Even better news, is that they then installed their Service Dashboards that were included in the price of the service. So not only did we get 100% of the rate increase we were entitled to, paid an incredibly reasonable fee, but are now able to use their fully integrated Service Dashboards to help me better run my department. It will also help us to identify ways to improve our ELR and parts markup so we can get another warranty rate increase next year.
Frogdata is definitely the best in the business!
Rich Landman
Service Director | Warren Midtown Motors Ford, Warren, PA.
"Best in the Business!"
I started reviewing the best practices for getting the highest possible rate increases for our dealerships for the better part of six months. I knew what the law said, but I was unable to find a vendor who knew how to get the highest rates possible. Until I found Frogdata.
They did everything by the book, and were able to help our entire group get reimbursement rates exceeding our expectations. They stood by us during the entire process and helped us get what we deserved, and more. They are the best in this business!
Andy Irwin
Service & Parts Director | Rosen Automotive Group
" I love FrogData!"
Star Ford has been working with FrogData for several years, since California passed a Warranty Reimbursement law in 2020. Each year they have assisted with achieving sizeable increases and are true partners who work with our dealership throughout the process. Mike Shilaff, Jeff Korenak and the team are knowledgeable and professional. I love FrogData!
Manny Arguello
Service Director | Star Ford Lincoln
"True Partnership"
We started our relationship with Frogdata when they handled a warranty rate increase for several of our stores. While we got an immediate lift on most, one of our stores needed some internal improvements before we could generate a sizable increase. Frogdata coached us throughout the process including doing multiple analysis to ensure we got the best lift possible. I would consider them a true business partner!
Alec McKean
Vice President Fixed Ops | Gerald Auto Group
"Awesome Results!"
I have done business with many vendors over my 40 year career in retail and I truly believe that FrogData is one of the best. Their first concern is whether they are getting us the most return for our investment, even if it means they have to do additional work to help us achieve those results.
They achieve awesome results and go out of their way to make it happen!”
Donald Barrett
Fixed Operation Director | Cooper Auto Group
"Thank you for helping us with our labor rate increases"
I wanted to take a moment to thank both of you for helping us with our Labor Rate increases. As you are already aware we had another company work with us at the beginning of the year and they did nothing for our Labor Rate increase, they just focused on Parts.
So thanks again, if you need any references please feel free to use me. I would be honored to tell them what a Great Job you and your company did for us.
Rich Artelle
Director of Fixed Operations | Kirby Auto Group
"Frogdata will help us continuously improve"
FrogData has two great strengths for me. It’s way better at seeing and understanding trends. Axcessa can’t come close to Frog when it comes to looking back at your data. The second strength is Frog’s use of non-linear sales pacing calculations.
I’ve been waiting for this kind of calculation for one reason. It gives us a more accurate month-end pacing calculation. FrogData's approach will calculate a pace that’s more accurate to an increased sales rate typically seen at the end of a month.
Plus, it keeps the pressure on our sales teams to achieve that final month-end sales push. I’m confident FrogData will help us continuously improve over the years with better ways to learn from our past and keeping solid pressure on our teams.
Ashton Lewis, Jr.
Chief Operating Officer | First Team Auto Group
"The Right Vendor to Partner With"
We have been doing business with FrogData for 6 months now, and are completely satisfied with their work.
Not only did they provide us with a great service in applying for warranty rate increases with the OEM, but they truly approached us as a partner and not just a service provider. They worked alongside our staff to maximize our gross profit opportunity and handled everything from start to finish.
If you are considering filing for warranty rate increases, they are the right vendor to partner with.
Andrey Kamenetsky
Group Operations Manager | Putnam Automotive Group
"I trust FrogData to get the job done!"
FrogData recently handled a warranty rate increase submission for our dealership. Their team of professionals did an outstanding job, in spite of some significant technical and administrative challenges, to get this increase approved.
While most vendors would have given up on the process, FrogData continued to push thru and ultimately got us the increase that we deserved. We could have never been able to make this happen without the team at FrogData. I trust FrogData to get the job done!
Tony Hill
Parts Manager | Roseville Toyota
"High level of professionalism and extra efforts leading to success!"
After going through the entire AB179 process on our own in 2020 for both Parts & Labor, we know exactly what it takes to get the job done. The filing process is no easy task to say the very least, and that's why we searched for support on our 2021 filing.
Partnering with FrogData not only helped save us countless hours of time trying to do the project ourselves, but also helped us achieve a significant Warranty Reimbursement Rate Increase for both Parts and Labor. They also provided great insight for our next submission. The entire team demonstrated a high level of professionalism and extra efforts leading to success!
Shawn Cutts
Fixed Operations Director | Toyota of Orange
"Great job, at a fraction of what Armatus was charging"
We recently used a competing company to help us with increasing our Warranty Parts Reimbursement rates but after comparing with other vendors, their prices are crazy expensive.
We ended up partnering with FrogData who did a great job in helping us with our Labor increase and it cost us a fraction of what Armatus was charging.
Jeffrey Mellen
Operations Manager |
Toyota 101
"Their expertise and ability to navigate the statutory filing process is outstanding"
Don’t try this yourself….The process of filing for statutory-based warranty increases is complicated and if not done correctly, can lead to valuable time lost and more importantly lost gross profit.
We hired FrogData after we attempted to do this on our own. The FrogData team picked up the pieces and got us an approval even though we had previously been denied. Their expertise and ability to navigate the statutory filing process, is outstanding. I highly recommend them!
Joe Aghassi
Service and Parts Director |
Toyota of Riverside
"Would recommend anyone looking to drive more gross"
We started with FrogData based on a "let’s see how they do for us" approach. We have 5 franchises and contracted with them for one store initially. We were so satisfied with not only the increased rates they were able to get us, but the responsiveness they provided as a vendor/partner.
We gave them one more store, then another, then another until they had done all of our dealerships. In essence, FrogData earned our business each and every time. We are very pleased with the results and would recommend anyone looking to drive more gross in their parts and service departments to utilize them.
Gary Kiser
Operations Director |
Maita Auto Group
"A partnership that exceeded our expectations"
We hired FrogData to help us get our warranty reimbursement rates equal to our customer pay rates as allowed by state laws. We thought we were hiring for a service, but what we got was a partnership that exceeded our expectations. Not only did FrogData get us the reimbursement rates they promised, but they took the extra time and effort to work thru some challenges that were beyond the scope of their original agreement. I would consider FrogData to be one of those vendors that will always have the dealer’s back. I trust that they will do everything they commit to, and more.
Ryan Fitzpatrick
President |
Fitzpatrick Dealership Group
"They were able to get us significant increases"
We hired FrogData to help us get our factory warranty reimbursement rates. Their process was very efficient and they were able to get us significant increases in both parts and labor warranty reimbursement rates. The amount of additional gross profit generated from this service is significant. This is without a doubt the best return on investment any dealership could make
Bill Ricco
Parts and Service Director |
Colonial Nissan
"FrogData is a Strong Partner"
The Frogdata Reporting Platform has become a valuable tool in our reporting toolbox at Stanley Auto Group. There is a breadth of available reports onboard that are useful in managing nearly any aspect of an automotive dealership. Additionally, Mark Malartsik and his team have been of immeasurable assistance onboarding as well as in the development and implementation of our group-wide reporting portal.
FrogData is a strong partner and resource for managing dealership performance and communicating key business information.
Edward Carnal
Senior Project Manager, Data Analysis & Systems Support | Stanley Auto Group
